Privacy & disclaimer

Introduction

In this Privacy Policy and Terms of Use, the following definitions apply:

(i) ‘we’ / ‘us’:
TG-Group
Havinkbeekstraat 4, 9130 Beveren-Kruibeke-Zwijndrecht
E-mail: info@tg-group.be
Website: www.tg-group.be

(ii) ‘you’: any natural person making use of our website and/or online platform.
This privacy and cookie policy is also available online on our website.

General Statement

This policy describes how we handle personal data and cookies in relation to the use of our website and services. We attach great importance to the protection of your privacy and the confidentiality of your data. The purpose of this statement is to provide you with transparency about the collection and processing of your personal data and the use of cookies.

Definitions and Responsibilities

We are responsible for processing your personal data. As a user of our website, you have certain rights and obligations with respect to the information you provide to us.

Protection of Personal Data

We take the protection of your personal data very seriously. We comply with the General Data Protection Regulation (GDPR), as well as other applicable laws and regulations governing the processing of personal data. We have implemented appropriate technical and organizational measures to safeguard the security and confidentiality of your data.

Processing of Personal Data

1. Data Collection

We collect personal data such as name, address, e-mail address, telephone number, and other data necessary to provide our services. This data may be collected when you use our website, request services, or otherwise interact with us.

2. Purposes of Processing

Your personal data may be processed for the following purposes:

• Customer management: for the administration of customer accounts and the performance of contracts.
• Billing: for processing transactions and issuing invoices.
• Communication: to keep you informed about our services and offers, if you have given your consent.
• Service improvement: to optimize our website and services based on feedback and usage data.

3. Recipients of Personal Data

Your personal data may be shared with carefully selected third parties that assist us in our operations and service delivery, including:

• IT service providers and cloud service providers.
• Marketing and communication partners.
• Legal and financial advisors.
• Government and regulatory authorities, where required by law.

4. Data Retention

Personal data will be stored only as long as necessary to achieve the purposes for which it was collected, in compliance with applicable statutory retention periods.

Your Rights

As a data subject, you have the following rights regarding the personal data we process about you:

• Right of access and to obtain a copy of your data.
• Right to rectification if your data is inaccurate or incomplete.
• Right to erasure (“right to be forgotten”).
• Right to restriction of processing.
• Right to object to the processing.
• Right to data portability to another controller.

For further information about these rights and how to exercise them, you may contact TG Group using the contact details provided at the beginning of this statement.

For complaints about the processing of your personal data, you may contact the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, tel: +32 (0)2 274 48 00, e-mail: contact@apd-gba.be, website: www.gegevensbeschermingsautoriteit.be.

Cookies

1. What are Cookies?

Cookies are small text files placed on your device that collect information about your visit to our website.

2. Use of Cookies

We use cookies for the following purposes:

• To improve the functionality of our website.
• To analyze website usage and optimize our services.
• For marketing purposes, depending on your preferences.

We may use tools such as Google Analytics or Meta Pixel for anonymized tracking and remarketing.

3. Cookie Management

You can adjust your browser settings to refuse or delete cookies. However, some features of the website may not function properly as a result.

Changes and Contact

This privacy and cookie statement may be updated periodically. We advise you to consult it regularly. For questions or comments regarding our privacy policy or the processing of your personal data, please contact us using the details provided above.

Disclaimer and Legal Notices

The use of this website is subject to the conditions described in this statement. These conditions are exclusively governed by Belgian law, and any disputes shall fall under the jurisdiction of the Belgian courts. We accept no responsibility for external links or content not directly managed by us.

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